Reach out anytime – we love chatting with our customers.
Toggle store list
FAQs
1. Are your shoes comfortable for all-day wear?
Yes. Our shoes are designed with comfort in mind, featuring cushioned insoles and supportive construction to ensure stability and ease throughout a full day—whether at work or formal events.
2. How long will you hold my item(s) at the store?
As soon as your order is ready, we will send you a "Ready for Pickup" email to let you know. If you place an order while the store is open, it will typically be ready for pickup within a few hours. If you place an order after your selected store has closed, your order will typically be ready for pickup shortly after the store opens the next morning. Please bring your 'Ready for Pickup' email (digital or printed) and a valid photo ID when you arrive at the store. Store hours may vary by location.
3. What type of leather is used in Pierre Cardin shoes?
We use premium-grade cow leather, selected for its durability, smooth finish, and ability to develop a natural sheen over time. The material maintains structure while becoming more refined with wear.
4. How should I maintain my leather shoes?
We recommend regular cleaning with a soft cloth and conditioning with leather cream. For the Canadian climate, we also suggest applying a waterproof protector spray to guard against moisture and salt.
5. How do I find my correct size?
Our shoes generally fit true to standard US sizes. If you are transitioning from EU sizing, please refer to our conversion chart for the most accurate fit. However, due to the structured nature of leather, we recommend selecting your standard size or referring to our sizing guide for the most accurate fit.
6. Are these shoes suitable for both formal and smart-casual occasions?
Yes. Our designs are versatile by nature. They pair effortlessly with suits for formal settings and can also be styled with tailored trousers or smart-casual outfits for everyday wear.
7. Do you ship across Canada and how long does delivery take?
Yes. We offer nationwide shipping across Canada via reliable carriers like Canada Post. Orders are typically processed within 1–2 business days. Delivery times usually range from 2–7 business days, depending on your province.
Choosing a selection results in a full page refresh.
