1. Returns
We accept returns within 30 days of delivery, provided items are:
- Unworn and unused
- In original packaging
- In resalable condition
2. Non-Returnable Items
- Final sale items
- Gift cards
- Worn or damaged products (unless defective)
3. Refunds
Once your return is received and inspected:
- Approved refunds are issued to the original payment method
- Processing may take 5–10 business days
4. Exchanges
We currently offer exchanges for size only, subject to availability.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Original shipping fees are non-refundable
6. Defective or Incorrect Items
If you receive a defective or incorrect item, contact us within 7 days of delivery.
7. How to Start a Return
Email: returns@ecobrands.com